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Case study 07 · Telecom · Company

Subscription billing, coupons and promotions backend

  • Software
  • Automation
Sector · client
Telecom · private company

01 — Context

A telecom-backed karaoke and music subscription service needed one backend to manage subscriptions, invoices, coupon codes, household promotions and marketing campaigns.

02 — Challenge

Billing had to reconcile with the operator's carrier billing and payment wallet, with call-detail records and SMS, and keep subscription states correct without manual work.

03 — Approach

  1. Organised by domain

    A Go REST API organised by domain (subscription, coupon, campaign, promotion, household, operator integration), on PostgreSQL with schema-scoped tables.

  2. Schedulers instead of manual work

    Four background schedulers on staggered five-minute cycles handle renewals, expiries and reconciliation automatically.

  3. Wired into the operator

    Integrations with the operator's login, payment wallet and webhooks, plus a message queue for events.

  4. Secured service to service

    Token-based service authentication through a central identity provider, with tested auth and CORS middleware.

04 — Outcome

Subscription renewals, expiries and promotions now run by themselves, and the service's admin UI later became a module of the central admin dashboard.

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